Programs

Note:

Refund and Cancellation Policies

If you are unable to attend a program and need to cancel your registration, you must do so at least two weeks in advance to receive a full refund. All Parks and Recreation programs require a minimum number of participants in order to run. Please consider this prior to making your cancellation. Refund requests must be emailed to adionne@portlandct.org or cmacdonald@portlandct.org and all requests may not be approved.

Refunds are generally not provided once a program has begun, however, in the event of injury or illness, a partial refund request will be considered if accompanied by a doctor's note. In the event that a program is canceled by Parks & Recreation, students will receive a full refund and will be notified by phone or email 3-5 days before the start date.

If at least 5 of 6 sessions have been completed and all attempts have been made to make up the last session, the season will be considered completed and no refunds will be issued. If fewer than 5 sessions are completed, a refund or credit will be issued to participants.

Refunds may be issued via a household credit or by check. Household credits never expire and are applied directly to the participant’s RecDesk Account. Refund checks will be sent to the address on file in your account, unless otherwise requested. Checks are processed through Town Hall. Please allow 10-15 business days for your checks to arrive in the mail.